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Video manual » History » Version 1

Robertas Virpša, 04/18/2019 10:58 PM

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h1. Video manual
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The purpose of this section is to group in a single page all webinar classes made over time. This it will give an opportunity to those who could not follow live these classes to  have always with them the full archive. You can simply choose to play videos or download them via the appropriate button Download Video located at the top right of the screen.
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Below the list of videos by topic:
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Planning + Guest management + Front office
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How to use the reservation tape chart, change settings and set filters. Search for an existing reservation or guest, run occupancy analyses and resource status evaluations. View arriving guests, check in reservations, review housekeeping functionalities and manage rooms which are out of order. LINK
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Individual reservation + Details (on reservation) + Bill creation
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Insert a new individual reservation and make changes to an existing one. Change reservation details, add extra charges, modify arrival and departure dates. Issue bills for a single account and in a multi-folio scenario. LINK
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Share guest management
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Create reservations with multiple guests where room is associated to a main guest. LINK
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Group reservation + Bill creation
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Insert a group reservation and make changes to an existing one. Issue bills for a single account and in a multi-folio scenario. LINK
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Deposits and Down payments
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Associate deposits and down payments to reservations; issue respective non-fiscal and fiscal receipts. View available reports. LINK
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Routing + Bills and Pending Bills Management
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How to apply a billing rule on a single reservation or create a predefined one. How to manage and collect payments due. LINK
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Document Management and Available Reports
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How to issue a new document, modify or void an existing one, create a draft and issue a credit note. Analysis of available reports on documents and document summary. LINK
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Front Office and Manager Reports
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Analyses of available reports on: guest management, housekeeping, meals, occupancy analyses, daily summary, reservation statistics and revenue according to room type. LINK
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Customer Relationship Management module configuration + Comparative Quotations
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How to create newsletters, define recurring events and program automatic email marketing activities. Send comparative quotations, search for past offers and create new templates. Create reservation confirmation emails from the reservation card using the CRM module. LINK
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Optimizing occupancy using the Yield management module
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How to increase and optimize occupancy using the Yield management module. LINK
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Create sales items // also for RISTO' 4° customers
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How to create revenue levels and standard sales items with and without modifiers. LINK
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Touch Screen // also for RISTO' 4° customers
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How to create, modify and design the touch screen and determine button functionalities. LINK
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Inventory Items // also for RISTO' 4° customers
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How to insert storeroom items and create recipes. LINK
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Inventory Management // also for RISTO' 4° customers
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Inventory management, orders, invoices and transfers. Stock control reports and analyses. LINK
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Booking Engine New Rate configuration
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Crate a new rate, define deposit and cancellation policies, set prices (per room/per person), rate components, add-on services and calendar price range definition. LINK
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Booking Engine Sales strategies
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Define rate strategies, minimum stay, maximum stage, borrow room inventory, overbooking. LINK
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Booking Engine Promotions, packages and secret offers
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How to create offers, packages and customized promotions. // Create secret offers (CRM module is necessary). LINK
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Website Development: CMS components definition and content configuration
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How to define website components, create a new header, footer or page and determine the relative website structure needed (boxes, rows and columns). LINK
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Website Development: CMS widgets, layout and publication
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How to upload images, text, backgrounds and links. Define margins and content alignment, configure domains, alias and develop a responsive website. LINK
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