Video manual¶
The purpose of this section is to group in a single page all webinar classes made over time. This it will give an opportunity to those who could not follow live these classes to have always with them the full archive. You can simply choose to play videos or download them via the appropriate button Download Video located at the top right of the screen.
Below the list of videos by topic:
Planning + Guest management + Front office
How to use the reservation tape chart, change settings and set filters. Search for an existing reservation or guest, run occupancy analyses and resource status evaluations. View arriving guests, check in reservations, review housekeeping functionalities and manage rooms which are out of order. https://recordings.join.me/OfphD5gK0kCV0HYanaNOGg
Individual reservation + Details (on reservation) + Bill creation
Insert a new individual reservation and make changes to an existing one. Change reservation details, add extra charges, modify arrival and departure dates. Issue bills for a single account and in a multi-folio scenario. LINK https://recordings.join.me/CnFFp8YHIUmC-nubOhhj4A
Share guest management
Create reservations with multiple guests where room is associated to a main guest. LINK https://recordings.join.me/aFLq_XGpZUGyN6D-Enrm9Q
Group reservation + Bill creation
Insert a group reservation and make changes to an existing one. Issue bills for a single account and in a multi-folio scenario. LINK https://recordings.join.me/rue78FkKwEOYchT2xLL-VQ
Deposits and Down payments
Associate deposits and down payments to reservations; issue respective non-fiscal and fiscal receipts. View available reports. LINK
Routing + Bills and Pending Bills Management
How to apply a billing rule on a single reservation or create a predefined one. How to manage and collect payments due. LINK https://recordings.join.me/qMFhAiEPWEC9XXNwDvKgYQ
Document Management and Available Reports
How to issue a new document, modify or void an existing one, create a draft and issue a credit note. Analysis of available reports on documents and document summary. LINK https://recordings.join.me/0wt641WBrUqe2NQ455akyw
Front Office and Manager Reports
Analyses of available reports on: guest management, housekeeping, meals, occupancy analyses, daily summary, reservation statistics and revenue according to room type. LINK
Customer Relationship Management module configuration + Comparative Quotations
How to create newsletters, define recurring events and program automatic email marketing activities. Send comparative quotations, search for past offers and create new templates. Create reservation confirmation emails from the reservation card using the CRM module. LINK https://recordings.join.me/zpEloMDyIUaWwa8RQpEmkg
Optimizing occupancy using the Yield management module
How to increase and optimize occupancy using the Yield management module. LINK https://recordings.join.me/rurwFQOakU2L3TdxQBG3WA
Create sales items
How to create revenue levels and standard sales items with and without modifiers. LINK https://recordings.join.me/VZGABQ4ukEaSfMluQmKHog
Inventory Items
How to insert storeroom items and create recipes. LINK https://recordings.join.me/rt52IpG3DUufhNJm24-JZA
Inventory Management
Inventory management, orders, invoices and transfers. Stock control reports and analyses. LINK https://recordings.join.me/rvYvCiY5nUiUWK4x82Wd2Q
Booking Engine New Rate configuration
Crate a new rate, define deposit and cancellation policies, set prices (per room/per person), rate components, add-on services and calendar price range definition. LINK https://recordings.join.me/nw7GdRllLU2uP_CfXe4mNg
Booking Engine Sales strategies
Define rate strategies, minimum stay, maximum stage, borrow room inventory, overbooking. LINK https://recordings.join.me/JqyIYcZ9fUyOigCBw-Jt5w
Booking Engine Promotions, packages and secret offers
How to create offers, packages and customized promotions. // Create secret offers (CRM module is necessary). LINK https://recordings.join.me/KONFXK58TUyg272pCY_oSg
