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Robertas Virpša, 07/13/2022 02:24 PM

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!Ericsoft.png!
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ENG [[ENG]]
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LT [[LT]]
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h1. Ericsoft manual site
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This site provides instructions for everyday functions that are tailored to the needs of different accommodation establishments.
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You can use the following to view the user provided by the manufacturer "link":https://portal.ericsoft.com/Guide/View?_ga=2.228717339.641980128.1549025394-1161231572.1544967205
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*Video manual* you can find here: [[Video manual]]
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*Quick keys* [[Quick keys]]
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Manual
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*Reservations*
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a) New reservation [[New reservation]]
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b) Group Reservation [[Group reservation]]
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c) Print Reservation confirmation [[Reservation confirmation]]
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d) Move reservation [[Move reservation]]
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e) Print Guest registration card [[Guest registration card]]
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f) Reservation extension [[Reservation prolongation]]
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g) Arrivals list [[Arrivals list]]
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h) Check in-house guests [[In-house guests]]
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i) How to check-out room today when departure is later and bill is paid already [[Check out when bill is paid]]
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j) How to check-out room today when departure is later and bill is NOT paid already [[Check out when bill is NOT paid]]
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*Bills*
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a) Create invoice (pay the services) [[Create new bill]]
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b) Split bill [[Split bill]]
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c) Change payment type on issued bill [[Change payment type]] JUST FOR HOTELS WHICH DO NOT USE FISCAL
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d) "Share" function [[How to Move to Share]]
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e) Room A wants to pay for room B [[Routing on other room]]
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f) Credit bill [[How to write a Credit bill]]
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g) Additional note on the bill [[Text on the bill]]
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h) How to close the bill without paying (in order to pay later) [[Routing on the reservation]]
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i) How insert Deposit on the Pofile and how to use it later [[Deposit on profile]]
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*Reports*
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a) Housekeeping report [[House keeping]]
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b) Breakfast (meals report) [[Meals report]]
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c) Issued items [[Issued items]]
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*Rates*
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a) Close / Open sales [[Rate strategies]]
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b) Change rate price [[Change prices]]
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c) Create new rate package [[New rate package]]
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d) How to create SPECIAL OFFER (promotion) on Ericsoft booking engine (website) [[Special offer creation]]
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e) How to create B2B RATE code [[B2B RATE]]
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*SPA /EVENTS*
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a) Create new SPA package [[Create new package]]
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b) Small SPA/ EVENTS function [[SPA functions]]
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*Settings*
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a) Create new user [[Create new user]]
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b) Create new sell item [[New sell item]]
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c) Create new Revenue level [[Revenue level]]
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d) How to change room photos [[Change room photos]]
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e) How to set automatically Market, Origin or Channel to the reservations [[Automatic Market, Origin or Channel]]
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*Other*
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a) Share room types availability [[Room types strategies]]
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b) How to use different cancellation policy in different periods [[Cancellation rules]]
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c) Advance payments [[Advance payments]]
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d) Add Add-on service to reservation [[Add-on service]]
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e) Hot to use equipment [[Equipment]]
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f) Before NIGHT AUDIT [[What to do before night audit]]
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g) NIGHT AUDIT [[NIGHT AUDIT procedure]]
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h) How to create our of order issue though Ericsoft and Web (housekeeping) module? [[Out of order]]
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i) How to create maintenance issue through Ericsoft and Web (housekeeping) module? [[Mainenance issue]]
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j) Create Add-on service [[Add-on service creation]]
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k) Exclude city tax [[City tax exclude]]
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l) Voucher [[Voucher]]
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m) "MERGE" function [[Merge function]]
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*FAQ*
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a) Payment situations [[Payments situations]]
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*Installation instructions*
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a) Rkeeper and ericsoft integration [[Rkeeper csv]]