Project

General

Profile

Wiki » History » Version 95

Robertas Virpša, 07/13/2022 02:23 PM

1 8 Robertas Virpša
!Ericsoft.png!
2 9 Robertas Virpša
3 95 Robertas Virpša
ENG [[ENG]]
4 9 Robertas Virpša
5 10 Robertas Virpša
6 35 Akvilė Rudaitytė
h1. Ericsoft manual site
7 3 Robertas Virpša
8 12 Robertas Virpša
This site provides instructions for everyday functions that are tailored to the needs of different accommodation establishments.
9 12 Robertas Virpša
You can use the following to view the user provided by the manufacturer "link":https://portal.ericsoft.com/Guide/View?_ga=2.228717339.641980128.1549025394-1161231572.1544967205
10 4 Robertas Virpša
11 38 Robertas Virpša
*Video manual* you can find here: [[Video manual]]
12 36 Robertas Virpša
13 37 Robertas Virpša
*Quick keys* [[Quick keys]]
14 37 Robertas Virpša
15 2 Robertas Virpša
16 21 Robertas Virpša
Manual
17 13 Robertas Virpša
18 38 Robertas Virpša
*Reservations*
19 13 Robertas Virpša
a) New reservation [[New reservation]]
20 65 Akvilė Rudaitytė
b) Group Reservation [[Group reservation]]
21 65 Akvilė Rudaitytė
c) Print Reservation confirmation [[Reservation confirmation]]
22 65 Akvilė Rudaitytė
d) Move reservation [[Move reservation]]
23 65 Akvilė Rudaitytė
e) Print Guest registration card [[Guest registration card]]
24 66 Akvilė Rudaitytė
f) Reservation extension [[Reservation prolongation]]
25 65 Akvilė Rudaitytė
g) Arrivals list [[Arrivals list]]
26 65 Akvilė Rudaitytė
h) Check in-house guests [[In-house guests]]
27 81 Akvilė Rudaitytė
i) How to check-out room today when departure is later and bill is paid already [[Check out when bill is paid]]
28 81 Akvilė Rudaitytė
j) How to check-out room today when departure is later and bill is NOT paid already [[Check out when bill is NOT paid]]
29 29 Robertas Virpša
30 38 Robertas Virpša
*Bills*
31 26 Robertas Virpša
a) Create invoice (pay the services) [[Create new bill]]
32 32 Robertas Virpša
b) Split bill [[Split bill]]
33 55 Akvilė Rudaitytė
c) Change payment type on issued bill [[Change payment type]] JUST FOR HOTELS WHICH DO NOT USE FISCAL
34 58 Akvilė Rudaitytė
d) "Share" function [[How to Move to Share]]
35 61 Akvilė Rudaitytė
e) Room A wants to pay for room B [[Routing on other room]]
36 63 Akvilė Rudaitytė
f) Credit bill [[How to write a Credit bill]]
37 64 Akvilė Rudaitytė
g) Additional note on the bill [[Text on the bill]]
38 85 Akvilė Rudaitytė
h) How to close the bill without paying (in order to pay later) [[Routing on the reservation]]
39 86 Akvilė Rudaitytė
i) How insert Deposit on the Pofile and how to use it later [[Deposit on profile]]
40 13 Robertas Virpša
41 2 Robertas Virpša
42 38 Robertas Virpša
*Reports*
43 35 Akvilė Rudaitytė
a) Housekeeping report [[House keeping]]
44 34 Robertas Virpša
b) Breakfast (meals report) [[Meals report]]
45 44 Robertas Virpša
c) Issued items [[Issued items]]
46 39 Robertas Virpša
47 39 Robertas Virpša
*Rates*
48 39 Robertas Virpša
a) Close / Open sales [[Rate strategies]]
49 40 Robertas Virpša
b) Change rate price [[Change prices]]
50 47 Robertas Virpša
c) Create new rate package [[New rate package]]
51 84 Akvilė Rudaitytė
d) How to create SPECIAL OFFER (promotion) on Ericsoft booking engine (website) [[Special offer creation]]
52 87 Akvilė Rudaitytė
e) How to create B2B RATE code [[B2B RATE]]
53 41 Robertas Virpša
54 51 Robertas Virpša
*SPA /EVENTS*
55 62 Akvilė Rudaitytė
a) Create new SPA package [[Create new package]]
56 52 Robertas Virpša
b) Small SPA/ EVENTS function [[SPA functions]]
57 51 Robertas Virpša
58 41 Robertas Virpša
*Settings*
59 41 Robertas Virpša
a) Create new user [[Create new user]]
60 45 Robertas Virpša
b) Create new sell item [[New sell item]]
61 54 Akvilė Rudaitytė
c) Create new Revenue level [[Revenue level]]
62 82 Akvilė Rudaitytė
d) How to change room photos [[Change room photos]]
63 90 Akvilė Rudaitytė
e) How to set automatically Market, Origin or Channel to the reservations [[Automatic Market, Origin or Channel]]
64 42 Robertas Virpša
65 42 Robertas Virpša
*Other*
66 42 Robertas Virpša
a) Share room types availability [[Room types strategies]]
67 43 Robertas Virpša
b) How to use different cancellation policy in different periods [[Cancellation rules]]
68 50 Robertas Virpša
c) Advance payments [[Advance payments]]
69 56 Robertas Virpša
d) Add Add-on service to reservation [[Add-on service]]
70 57 Robertas Virpša
e) Hot to use equipment [[Equipment]]
71 67 Akvilė Rudaitytė
f) Before NIGHT AUDIT [[What to do before night audit]]
72 68 Akvilė Rudaitytė
g) NIGHT AUDIT [[NIGHT AUDIT procedure]]
73 75 Akvilė Rudaitytė
h) How to create our of order issue though Ericsoft and Web (housekeeping) module? [[Out of order]]
74 75 Akvilė Rudaitytė
i) How to create maintenance issue through Ericsoft and Web (housekeeping) module? [[Mainenance issue]]
75 76 Robertas Virpša
j) Create Add-on service [[Add-on service creation]]
76 78 Robertas Virpša
k) Exclude city tax [[City tax exclude]]
77 88 Robertas Virpša
l) Voucher [[Voucher]]
78 92 Akvilė Rudaitytė
m) "MERGE" function [[Merge function]]
79 93 Robertas Virpša
80 93 Robertas Virpša
81 93 Robertas Virpša
*FAQ*
82 93 Robertas Virpša
a) Payment situations [[Payments situations]]
83 94 Robertas Virpša
84 94 Robertas Virpša
*Installation instructions*
85 94 Robertas Virpša
a) Rkeeper and ericsoft integration [[Rkeeper csv]]
Add picture from clipboard (Maximum size: 542 MB)