ERICSOFT Instrukcijos

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h1. Ericsoft manual site

This site provides instructions for everyday functions that are tailored to the needs of different accommodation establishments.
You can use the following to view the user provided by the manufacturer "link":https://portal.ericsoft.com/Guide/View?_ga=2.228717339.641980128.1549025394-1161231572.1544967205

*Video manual* you can find here: [[Video manual]]

*Quick keys* [[Quick keys]]

Manual

*Reservations*
a) New reservation [[New reservation]]
b) Group Reservation [[Group reservation]]
c) Print Reservation confirmation [[Reservation confirmation]]
d) Move reservation [[Move reservation]]
e) Print Guest registration card [[Guest registration card]]
f) Reservation extension [[Reservation prolongation]]
g) Arrivals list [[Arrivals list]]
h) Check in-house guests [[In-house guests]]
i) How to check-out room today when departure is later and bill is paid already [[Check out when bill is paid]]
j) How to check-out room today when departure is later and bill is NOT paid already [[Check out when bill is NOT paid]]

*Bills*
a) Create invoice (pay the services) [[Create new bill]]
b) Split bill [[Split bill]]
c) Change payment type on issued bill [[Change payment type]] JUST FOR HOTELS WHICH DO NOT USE FISCAL
d) "Share" function [[How to Move to Share]]
e) Room A wants to pay for room B [[Routing on other room]]
f) Credit bill [[How to write a Credit bill]]
g) Additional note on the bill [[Text on the bill]]
h) How to close the bill without paying (in order to pay later) [[Routing on the reservation]]
i) How insert Deposit on the Pofile and how to use it later [[Deposit on profile]]

*Reports*
a) Housekeeping report [[House keeping]]
b) Breakfast (meals report) [[Meals report]]
c) Issued items [[Issued items]]

*Rates*
a) Close / Open sales [[Rate strategies]]
b) Change rate price [[Change prices]]
c) Create new rate package [[New rate package]]
d) How to create SPECIAL OFFER (promotion) on Ericsoft booking engine (website) [[Special offer creation]]
e) How to create B2B RATE code [[B2B RATE]]

*SPA /EVENTS*
a) Create new SPA package [[Create new package]]
b) Small SPA/ EVENTS function [[SPA functions]]

*Settings*
a) Create new user [[Create new user]]
b) Create new sell item [[New sell item]]
c) Create new Revenue level [[Revenue level]]
d) How to change room photos [[Change room photos]]
e) How to set automatically Market, Origin or Channel to the reservations [[Automatic Market, Origin or Channel]]

*Other*
a) Share room types availability [[Room types strategies]]
b) How to use different cancellation policy in different periods [[Cancellation rules]]
c) Advance payments [[Advance payments]]
d) Add Add-on service to reservation [[Add-on service]]
e) Hot to use equipment [[Equipment]]
f) Before NIGHT AUDIT [[What to do before night audit]]
g) NIGHT AUDIT [[NIGHT AUDIT procedure]]
h) How to create our of order issue though Ericsoft and Web (housekeeping) module? [[Out of order]]
i) How to create maintenance issue through Ericsoft and Web (housekeeping) module? [[Mainenance issue]]
j) Create Add-on service [[Add-on service creation]]
k) Exclude city tax [[City tax exclude]]
l) Voucher [[Voucher]]
m) "MERGE" function [[Merge function]]

*FAQ*
a) Payment situations [[Payments situations]]

*Installation instructions*
a) Rkeeper and ericsoft integration [[Rkeeper csv]]