Project

General

Profile

ENG » History » Version 2

Robertas Virpša, 03/15/2024 01:47 PM

1 1 Robertas Virpša
h1. ENG
2 1 Robertas Virpša
3 1 Robertas Virpša
h1. Ericsoft manual site
4 1 Robertas Virpša
5 1 Robertas Virpša
This site provides instructions for everyday functions that are tailored to the needs of different accommodation establishments.
6 1 Robertas Virpša
You can use the following to view the user provided by the manufacturer "link":https://portal.ericsoft.com/Guide/View?_ga=2.228717339.641980128.1549025394-1161231572.1544967205
7 1 Robertas Virpša
8 1 Robertas Virpša
*Video manual* you can find here: [[Video manual]]
9 1 Robertas Virpša
10 1 Robertas Virpša
*Quick keys* [[Quick keys]]
11 1 Robertas Virpša
12 1 Robertas Virpša
13 1 Robertas Virpša
Manual
14 1 Robertas Virpša
15 1 Robertas Virpša
*Reservations*
16 1 Robertas Virpša
a) New reservation [[New reservation]]
17 1 Robertas Virpša
b) Group Reservation [[Group reservation]]
18 1 Robertas Virpša
c) Print Reservation confirmation [[Reservation confirmation]]
19 1 Robertas Virpša
d) Move reservation [[Move reservation]]
20 1 Robertas Virpša
e) Print Guest registration card [[Guest registration card]]
21 1 Robertas Virpša
f) Reservation extension [[Reservation prolongation]]
22 1 Robertas Virpša
g) Arrivals list [[Arrivals list]]
23 1 Robertas Virpša
h) Check in-house guests [[In-house guests]]
24 1 Robertas Virpša
i) How to check-out room today when departure is later and bill is paid already [[Check out when bill is paid]]
25 1 Robertas Virpša
j) How to check-out room today when departure is later and bill is NOT paid already [[Check out when bill is NOT paid]]
26 1 Robertas Virpša
27 1 Robertas Virpša
*Bills*
28 1 Robertas Virpša
a) Create invoice (pay the services) [[Create new bill]]
29 1 Robertas Virpša
b) Split bill [[Split bill]]
30 1 Robertas Virpša
c) Change payment type on issued bill [[Change payment type]] JUST FOR HOTELS WHICH DO NOT USE FISCAL
31 1 Robertas Virpša
d) "Share" function [[How to Move to Share]]
32 1 Robertas Virpša
e) Room A wants to pay for room B [[Routing on other room]]
33 1 Robertas Virpša
f) Credit bill [[How to write a Credit bill]]
34 1 Robertas Virpša
g) Additional note on the bill [[Text on the bill]]
35 1 Robertas Virpša
h) How to close the bill without paying (in order to pay later) [[Routing on the reservation]]
36 1 Robertas Virpša
i) How insert Deposit on the Pofile and how to use it later [[Deposit on profile]]
37 1 Robertas Virpša
38 1 Robertas Virpša
39 1 Robertas Virpša
*Reports*
40 1 Robertas Virpša
a) Housekeeping report [[House keeping]]
41 1 Robertas Virpša
b) Breakfast (meals report) [[Meals report]]
42 1 Robertas Virpša
c) Issued items [[Issued items]]
43 1 Robertas Virpša
44 1 Robertas Virpša
*Rates*
45 1 Robertas Virpša
a) Close / Open sales [[Rate strategies]]
46 1 Robertas Virpša
b) Change rate price [[Change prices]]
47 1 Robertas Virpša
c) Create new rate package [[New rate package]]
48 1 Robertas Virpša
d) How to create SPECIAL OFFER (promotion) on Ericsoft booking engine (website) [[Special offer creation]]
49 1 Robertas Virpša
e) How to create B2B RATE code [[B2B RATE]]
50 1 Robertas Virpša
51 1 Robertas Virpša
*SPA /EVENTS*
52 1 Robertas Virpša
a) Create new SPA package [[Create new package]]
53 1 Robertas Virpša
b) Small SPA/ EVENTS function [[SPA functions]]
54 1 Robertas Virpša
55 1 Robertas Virpša
*Settings*
56 1 Robertas Virpša
a) Create new user [[Create new user]]
57 1 Robertas Virpša
b) Create new sell item [[New sell item]]
58 1 Robertas Virpša
c) Create new Revenue level [[Revenue level]]
59 1 Robertas Virpša
d) How to change room photos [[Change room photos]]
60 1 Robertas Virpša
e) How to set automatically Market, Origin or Channel to the reservations [[Automatic Market, Origin or Channel]]
61 1 Robertas Virpša
62 1 Robertas Virpša
*Other*
63 1 Robertas Virpša
a) Share room types availability [[Room types strategies]]
64 1 Robertas Virpša
b) How to use different cancellation policy in different periods [[Cancellation rules]]
65 1 Robertas Virpša
c) Advance payments [[Advance payments]]
66 1 Robertas Virpša
d) Add Add-on service to reservation [[Add-on service]]
67 1 Robertas Virpša
e) Hot to use equipment [[Equipment]]
68 1 Robertas Virpša
f) Before NIGHT AUDIT [[What to do before night audit]]
69 1 Robertas Virpša
g) NIGHT AUDIT [[NIGHT AUDIT procedure]]
70 1 Robertas Virpša
h) How to create our of order issue though Ericsoft and Web (housekeeping) module? [[Out of order]]
71 1 Robertas Virpša
i) How to create maintenance issue through Ericsoft and Web (housekeeping) module? [[Mainenance issue]]
72 1 Robertas Virpša
j) Create Add-on service [[Add-on service creation]]
73 1 Robertas Virpša
k) Exclude city tax [[City tax exclude]]
74 1 Robertas Virpša
l) Voucher [[Voucher]]
75 1 Robertas Virpša
m) "MERGE" function [[Merge function]]
76 2 Robertas Virpša
n) Backup database [[DatabaseBackup]]
77 1 Robertas Virpša
78 1 Robertas Virpša
79 1 Robertas Virpša
*FAQ*
80 1 Robertas Virpša
a) Payment situations [[Payments situations]]
81 1 Robertas Virpša
82 1 Robertas Virpša
*Installation instructions*
83 1 Robertas Virpša
a) Rkeeper and ericsoft integration [[Rkeeper csv]]
Add picture from clipboard (Maximum size: 542 MB)